{"id":480,"date":"2023-05-18T16:02:15","date_gmt":"2023-05-18T15:02:15","guid":{"rendered":"https:\/\/www.helloacasa.com\/faq\/?post_type=ht_kb&p=480"},"modified":"2023-05-18T16:02:15","modified_gmt":"2023-05-18T15:02:15","slug":"electricity-cut","status":"publish","type":"ht_kb","link":"https:\/\/www.helloacasa.com\/faq\/help\/electricity-cut\/","title":{"rendered":"Electricity Cut"},"content":{"rendered":"
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Goodlord All Bills Included customers:<\/b><\/p>\n<\/div>\n

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Please notify us in the chat function that you have followed this procedure as we must take steps to avoid a repeat.<\/p>\n<\/div>\n

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 <\/p>\n<\/div>\n

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If your meter has three barcodes<\/b> on it then here\u2019s how to restore your electricity<\/b> supply:<\/p>\n<\/div>\n

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    \n
  1. \n
    \n

    The Home screen shows emergency credit is available. It will say EmCr Available<\/b><\/p>\n<\/div>\n<\/li>\n

  2. \n
    \n

    Press button A<\/b> until you get to the emergency credit screen<\/p>\n<\/div>\n<\/li>\n

  3. \n
    \n

    It will now say Accept Emcr<\/b>? Press button B<\/b> for Yes<\/p>\n<\/div>\n<\/li>\n

  4. \n
    \n

    Press button B<\/b> to confirm<\/p>\n<\/div>\n<\/li>\n

  5. \n
    \n

    You will see your EmCr (emergency credit) has been accepted<\/p>\n<\/div>\n<\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Goodlord All Bills Included customers: Please notify us in the chat function that you have followed this procedure as we must take steps to avoid a repeat.   If your meter has three barcodes on it then here\u2019s how to restore your electricity supply: The Home screen shows emergency credit […]<\/p>\n","protected":false},"author":34,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[42],"ht-kb-tag":[],"class_list":["post-480","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-energy-included"],"yoast_head":"\nElectricity Cut - FAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.helloacasa.com\/faq\/help\/electricity-cut\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Electricity Cut - 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