{"id":482,"date":"2023-05-18T16:02:48","date_gmt":"2023-05-18T15:02:48","guid":{"rendered":"https:\/\/www.helloacasa.com\/faq\/?post_type=ht_kb&p=482"},"modified":"2023-05-18T16:02:48","modified_gmt":"2023-05-18T15:02:48","slug":"gas-cut","status":"publish","type":"ht_kb","link":"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/","title":{"rendered":"Gas Cut"},"content":{"rendered":"
\n

Goodlord All Bills Included customers:<\/b><\/p>\n<\/div>\n

\n

Please notify us in the chat function that you have followed this procedure as we must take steps to avoid a repeat.<\/p>\n<\/div>\n

\n

 <\/p>\n<\/div>\n

\n

Here’s how to restore your gas supply:<\/p>\n<\/div>\n

\n
    \n
  1. \n
    \n

    Press the A<\/b> button twice to access the Prepayment Home screen<\/p>\n<\/div>\n<\/li>\n

  2. \n
    \n

    On the Prepayment Home screen, you can accept emergency credit when you see EmCr<\/b> flashing<\/p>\n<\/div>\n<\/li>\n

  3. \n
    \n

    Press the A button again and you will be prompted to activate EmCr<\/p>\n<\/div>\n<\/li>\n

  4. \n
    \n

    Press B<\/b> button for Yes<\/p>\n<\/div>\n<\/li>\n

  5. \n
    \n

    The screen will show EmCr<\/b> Accepted<\/p>\n<\/div>\n<\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Goodlord All Bills Included customers: Please notify us in the chat function that you have followed this procedure as we must take steps to avoid a repeat.   Here’s how to restore your gas supply: Press the A button twice to access the Prepayment Home screen On the Prepayment Home […]<\/p>\n","protected":false},"author":34,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[42],"ht-kb-tag":[],"class_list":["post-482","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-energy-included"],"yoast_head":"\nGas Cut - FAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gas Cut - FAQ\" \/>\n<meta property=\"og:description\" content=\"Goodlord All Bills Included customers: Please notify us in the chat function that you have followed this procedure as we must take steps to avoid a repeat.   Here’s how to restore your gas supply: Press the A button twice to access the Prepayment Home screen On the Prepayment Home […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/\" \/>\n<meta property=\"og:site_name\" content=\"FAQ\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/\",\"url\":\"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/\",\"name\":\"Gas Cut - FAQ\",\"isPartOf\":{\"@id\":\"https:\/\/www.helloacasa.com\/faq\/#website\"},\"datePublished\":\"2023-05-18T15:02:48+00:00\",\"dateModified\":\"2023-05-18T15:02:48+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.helloacasa.com\/faq\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Articles\",\"item\":\"https:\/\/www.helloacasa.com\/faq\/help\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Gas Cut\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.helloacasa.com\/faq\/#website\",\"url\":\"https:\/\/www.helloacasa.com\/faq\/\",\"name\":\"FAQ\",\"description\":\"acasa FAQ\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.helloacasa.com\/faq\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Gas Cut - FAQ","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/","og_locale":"en_GB","og_type":"article","og_title":"Gas Cut - FAQ","og_description":"Goodlord All Bills Included customers: Please notify us in the chat function that you have followed this procedure as we must take steps to avoid a repeat.   Here’s how to restore your gas supply: Press the A button twice to access the Prepayment Home screen On the Prepayment Home […]","og_url":"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/","og_site_name":"FAQ","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/","url":"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/","name":"Gas Cut - FAQ","isPartOf":{"@id":"https:\/\/www.helloacasa.com\/faq\/#website"},"datePublished":"2023-05-18T15:02:48+00:00","dateModified":"2023-05-18T15:02:48+00:00","breadcrumb":{"@id":"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.helloacasa.com\/faq\/help\/gas-cut\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.helloacasa.com\/faq\/"},{"@type":"ListItem","position":2,"name":"Articles","item":"https:\/\/www.helloacasa.com\/faq\/help\/"},{"@type":"ListItem","position":3,"name":"Gas Cut"}]},{"@type":"WebSite","@id":"https:\/\/www.helloacasa.com\/faq\/#website","url":"https:\/\/www.helloacasa.com\/faq\/","name":"FAQ","description":"acasa FAQ","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.helloacasa.com\/faq\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.helloacasa.com\/faq\/wp-json\/wp\/v2\/ht-kb\/482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.helloacasa.com\/faq\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.helloacasa.com\/faq\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.helloacasa.com\/faq\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/www.helloacasa.com\/faq\/wp-json\/wp\/v2\/comments?post=482"}],"version-history":[{"count":0,"href":"https:\/\/www.helloacasa.com\/faq\/wp-json\/wp\/v2\/ht-kb\/482\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.helloacasa.com\/faq\/wp-json\/wp\/v2\/media?parent=482"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.helloacasa.com\/faq\/wp-json\/wp\/v2\/ht-kb-category?post=482"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.helloacasa.com\/faq\/wp-json\/wp\/v2\/ht-kb-tag?post=482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}