Setup
See a quote for your home without signing up. Simply pick and choose the bills you want to pay via acasa. Once you’re happy, continue onto signing up and checking out :)
Tell us about your home
Pick and choose your bills
Checkout and get started
Who will my suppliers be?
Octopus Energy are 100% green and Which? Magazine’s only recommended supplier. For broadband, you can sign up to Virgin Media or Zone Broadband. Your water and TV Licence will be the same as without acasa.
Our prices
Every little detail for each bill is shown on our quote page. We don’t charge additional setup or monthly fees; you simply pay your bills.
Is it worth switching if I have already set up my bills?
Paying jointly as a house is the biggest win. Most homes will save switching to Octopus Energy, and your water bills will be just the same. Often people are locked into a broadband contract, but if you’re not, we might just have what you’re looking for.
Pay jointly
Only pay your share - no need to front your housemates, and chase for cash each month. Full transparency over who has paid, when, and what for.
Invite your housemates
Everyone sets up their Direct Debit
We collect everyone’s share directly
How does it work?
We sort the bills centrally for you all, and collect each person’s share by Direct Debit. That’s one payment per month, and it’s all sorted. Simply add your Direct Debit details in the app, and away it goes.
What if a housemate can’t or doesn’t pay?
You can see in the app if someone hasn’t paid successfully, and everyone also gets an email explaining why. If it’s your payment, you can easily retry the payment in the app once you’ve remedied the issue. You can also choose to proactively cover for a housemate who hasn’t or can’t pay, and what they owe is reflected in their house balance.
Is there a history of everything?
Yes - every bill, every payment, every cost is tracked in the app. You can see your upcoming as well as past and present bills too.
Stay notified
The acasa app gives you a dashboard for your home in your pocket. We’ll keep you notified about your service switchovers, let you know when next month’s bills are due, and confirm when everything is paid.
Track the setup of your bills
Get alerts for upcoming bills
See when everyone has paid
How long is the setup process?
It depends on the service, but for energy and broadband it’ll take about 2 weeks to get your accounts set up and switched over. Water & TV Licence don’t require a setup, and can be backdated to whenever you need it if you were slow to sort out your new home’s bills.
What if there are problems?
It’s normally quite simple to switch your energy, or setup your broadband, but if there are any problems the acasa app will notify you, and we’ll guide you through the issue - both in-app and via email. Plus you can message our customer support team in-app, via email, or call in.
Can I cancel services if I’m not happy?
Put simply, yes and we won’t complicate it. We have no leaving penalties e.g. no energy exit fees. For broadband, if you are within the contract, then you’ll need to pay the remainder of the contract – this is an Ofcom standard across all UK suppliers where there isn’t a fault on the line.
Run your home
House loo roll, new ironing board, team pizza night? You can track ANY household cost, and acasa will track and show you who owes what, and everyone’s running house balance.
Track and split costs in your house
See who owes what at a glance
Transfer money and pay people back
What makes my house balance go up or down?
If you pay for something on behalf of someone else and split it, your balance goes up. If someone has purchased something and split it with you, your balance goes down. Paying someone back, or paying a bill also makes your balance goes up – simple!
How can I pay people with the app?
Owe £13.73 to Gill? Great, you can pay her back without leaving the app. No more trying to find account numbers and sort codes ever again.
How do ‘suggested payments’ work?
If you’ve got a positive balance you can request money, and if you’re down you’ll be suggested on how to square up. All in the simplest way possible - aka fewest payments.