How can I change/update my direct debit details?

Please note: you will only be able to update your payment details if you currently have an active order for the Goodlord Bills Included package.

Please head to https://www.helloacasa.com/ and select the “sign in” icon to the top right of the page.

Once you’re signed in you will be redirected to the dashboard page. You will then see a selection of options to the left hand side of the screen. Please select the “payment settings” option. This is where you will be able to update your details.

Once you have added a new bank account, you must select “change direct debit to default bank account”. Once selected, you will be re-directed to a MangoPay screen where you will need to confirm your details and authorise the direct debit.

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