Can I cancel my bills included package?

First of all, our bills package has a 14 day cool-off period (from the day you order it) in which you can cancel for free and for a full refund of anything you’ve paid. Simply get in touch with us within that timeframe. After that initial 14 days, your 12 […]

How do I submit my meter readings?

This page covers our Bills Included packages. If you’re not paying for your services through acasa, you don’t need to upload any meter readings to us. If you’re paying the suppliers yourselves, you may still find our instructions below useful for finding and reading the meter, but you won’t need […]