The Goodlord All Bills Included Terms & Conditions apply from the point of booking a Bills Included package (or joining a home on acasa in which a package has been set up).

If you placed your Bills Included order before 3rd November 2023, you can find the T&Cs which apply to your order by logging into your services management page on the acasa website (or by requesting a copy from us through support@heyacasa.com).

Bills Included Terms & Conditions apply to all Bills Included orders placed on or after 3rd November 2023.

Note: The Bills Included T&Cs apply in addition to the acasa terms and conditions and any supplier terms which you agree to when signing up for an acasa account (as a pre-requisite of setting up Bills Included).