Electricity Cut

Goodlord All Bills Included customers:

Please notify us in the chat function that you have followed this procedure as we must take steps to avoid a repeat.


If your meter has three barcodes on it then here’s how to restore your electricity supply:

  1. The Home screen shows emergency credit is available. It will say EmCr Available

  2. Press button A until you get to the emergency credit screen

  3. It will now say Accept Emcr? Press button B for Yes

  4. Press button B to confirm

  5. You will see your EmCr (emergency credit) has been accepted

Was this article helpful?

Related Articles