How do suggested payments work?

We cancel out all the things you’ve paid for with all the times other people have paid for things on your behalf, and times you’ve been paid back. The remainder is your house balance and we’ll show you the fewest, simplest number of payments that you could make to be […]

How do I remove someone from a house?

If you want to remove someone (including yourself) from a house, you can do it by accessing the “Settings > Remove someone” option in the app. Before that person can be removed, you have to make sure of the following: there must not be any upcoming costs or bills in […]

What does my house balance mean?

Your house balance is the number we show you on your house dashboard, representing whether you currently owe money or are owed money. If your house balance is positive, it means that the total amount of all the costs you’ve bought on behalf of other people, and the money you’ve […]

What if someone in the house doesn’t pay?

When a bill is due, we automatically try to collect everyone’s share from the payment card they registered with acasaPay. If someone doesn’t pay, either because they didn’t sign up to acasa, or their payment card is invalid (maybe it expired), then we’ll send the whole house an email explaining […]