Frequently Asked Questions

• acasaPay 10 Articles
  • What is acasaPay? Is it free?
  • I sent money to someone who hasn’t entered their bank details yet. What happens?
  • Someone has sent me money with acasaPay, when will I see it in my bank account?

• What is acasaPay (formerly Pay with Splittable)? Is it free?
• I sent money through acasaPay to someone who hasn’t entered their payments details yet. What happens?
• Someone has transferred me money through acasa, when will I see the money arrive to my account?

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• How is my money protected with acasa?
• What do you do with my payment information?
• Can I find acasa’s privacy policy?

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• Broadband 10 Articles
• Octopus Energy 10 Articles
  • How long will the switch take?
  • Who will be my energy supplier?
  • When will the first payment be due?

• What is acasaServices?
• How much is acasaServices?
• How do I know I’m being charged correctly?

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• I think the math is wrong, it says I owe money to someone I have never had a transaction with?
• What happens when I choose to ‘Mark as Paid’ vs Pay with acasa?
• What household costs can I split?

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• How does acasa make money?
• Why is acasa an app?
• Does acasa put an end to arguments?

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