Frequently Asked Questions

• What does my house balance mean?
• What makes my house balance go up or down?
• How do suggested payments work?
• A cost or payment isn’t showing up in the Spending screen

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• Can I switch from my current providers to acasa?
• My lease is shorter than 12 months, can I still sign up?
• After I set up my bills, how long until they are live?
• Do I have to pay any setup costs or usage fees?

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• What is acasaPay? Is it free?
• How is my money protected with acasaPay?
• Why am I seeing transactions with the name MangoPay on my bank statements?
• How long does it take to send money with acasaPay?

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• What is acasa?
• Who is acasa for?
• Our story, and our vision
• supplier terms and conditions

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