Frequently Asked Questions
Basic app usage
What does my house balance mean?
What makes my house balance go up or down?
How do suggested payments work?
A cost or payment isn’t showing up in the Spending screen
Can I switch from my current providers to acasa?
My lease is shorter than 12 months, can I still sign up?
After I set up my bills, how long until they are live?
Do I have to pay any setup costs or usage fees?
Paying through acasa
What is acasaPay? Is it free?
How is my money protected with acasaPay?
Why am I seeing transactions with the name MangoPay on my bank statements?
How long does it take to send money with acasaPay?
What is acasa?
Who is acasa for?
Our story, and our vision
supplier terms and conditions
Clearing and Refreshing App Data
Privacy & Cookies
Help / Support
© Locatable Ltd. 2013-2017