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Frequently Asked Questions

  • Basic app usage 7 Articles

    • What does my house balance mean?
    • What makes my house balance go up or down?
    • How do suggested payments work?
    • A cost or payment isn’t showing up in the Spending screen
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  • acasa Services 26 Articles

    • Can I switch from my current providers to acasa?
    • My lease is shorter than 12 months, can I still sign up?
    • After I set up my bills, how long until they are live?
    • Do I have to pay any setup costs or usage fees?
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  • Paying through acasa 9 Articles

    • What is acasaPay? Is it free?
    • How is my money protected with acasaPay?
    • Why am I seeing transactions with the name MangoPay on my bank statements?
    • How long does it take to send money with acasaPay?
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  • About acasa 4 Articles

    • What is acasa?
    • Who is acasa for?
    • Our story, and our vision
    • supplier terms and conditions
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